Store Locations My GTA Webmail Search

We start with you

In these uncertain times, we know how important it is for our customers to stay connected. We hope that you have remained healthy and safe and that the service we provide has kept you close to family, friends, work, school, and the world.

As partners in the “Keep America Connected Pledge,” we have continued to waive late fees and disconnections to assist our customers with the challenges brought upon all of us by COVID-19. We have also taken extra precautions in how we do business both in our retail stores and as we visit your homes for installations or repairs in a continuous effort to help keep you, your families, and our employees safe. We have decided to extend our pledge to refrain from disconnecting services or assessing late fees until June 30th.

For more information please visit our COVID-19 FAQS.

Ways to pay

We have several convenient options for you. We are glad to assist you over the phone at (671) 644-4482, online at, or email us at . You may also send a text to 4636 (Balance) to get your current account balance. We also offer Autopay at no charge to every customer.  

*Please note that payments made by mail or at First Hawaiian Bank, Bank Pacific, Community First, ANZ may take longer to process.

Pay with E-Pay

We encourage you to keep you and your family safe by staying home. You are able to pay your bills with us online! Just follow these simple steps.

Pay online

Live Chat

Message one of our customer service specialists to start the conversation. Click on the Chat Now icon on the bottom right of our website.

Pay by phone

We are glad to assist you over the phone at (671) 644-4482. Call anytime to speak to a live customer service specialist.

Call now


We offer Autopay at no charge to every customer. With Autopay, you can arrange for monthly recurring payments and enjoy worry-free billing with no hassle and no need to wait in line.

Get started

Email us

Email one of our customer service specialists at to start the conversation. 

Send email

Drive-thru payment dropbox

Drop your check payment at our dropbox, located at our Upper Tumon location at 

624 North Marine Corps Drive
Tamuning GU 96913
United States

Get directions

Pay at our store locations

If you prefer to make a payment in person, come to one of our store locations and a customer service specialist will be happy to assist you.

Store locations

Pay at your bank

You can visit your local bank to make a payment at First Hawaiian Bank, Bank Pacific, Community First, and ANZ.

Pay via mail

Mail your check payment to

P.O. Box 22889
Barrigada, GU 96921-2889