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Roaming

Roam like home

Stay connected to the people close to your heart no matter where you are in the world. Whatever your communication needs are while away from Guam, we have a rate for you.

 

*Effective July 1, 2022, roaming voice calls in the US will be temporarily unavailable. To make or receive calls while in the U.S., please use your favorite call or video app like WhatsApp or Facetime (Data roaming rates will apply) or use a US SIM card or eSIM. We apologize for the inconvenience.

Stay connected no matter where you are

Roaming becomes simplified with our new Regional Zones!

Services CNMI Europe Africa Asia & Oceania Americas & Caribbean Islands

Outgoing Calls

25¢/min

$2.50/min

$2.50/min

$2.00/min

$2.00/min

Incoming Calls

25¢/min

$1.00/min

$1.50/min

$1.00/min

$1.50/min

Outgoing SMS

15¢/SMS

50¢/SMS

50¢/SMS

50¢/SMS

50¢/SMS

Data (per MB)

$2.50/MB

$12.50/MB

$13.50/MB

$14.50/MB

$13.50/MB

 

View our roaming rates

Where you can roam

Travel anywhere in the world and stay connected with your business. Find out which network allows you to keep in touch with your colleagues, customers, and partners wherever you are, through call, text, or data.

View available service providers

Dialing Patterns

For International Roaming Rates, please call +1 (671) 644.4GTA

US/Canada

Calling a landline or cellular phone on Guam: Dial + 1 + 671 + Number.

Calling another GTA roamer: Dial + 1 + 671 + GTA Number

Calling a landline or cellular phone in U.S.: Dial + 1 + Area Code + Number.

International

Calling International: Dial + 1 + Country Code + Number.

For Customer Care assistance while roaming, dial +1-671-644-4GTA (4482).

Palau

Calling a landline or cellular phone on Guam: Dial + 1 + 671 + Number.

Calling another GTA roamer: Dial + 1 + 671 + GTA Number.

Calling a landline or cellular phone in Palau: Dial Number in Palau.

Calling International: Dial + 1 + Country Code + Number.

For Customer Care assistance while roaming, dial + 1 660-0111.

Hong Kong

Calling a landline or cellular phone on Guam: Dial + 1 + 671 + Number.

Calling another GTA roamer: Dial + 1 + 671 + GTA Number.

Calling a landline or cellular phone in Hong Kong: Dial Number in Hong Kong.

Calling International: Dial + 1 + Country Code + Number.

For Customer Care assistance while roaming, dial: + 800-965-120.

South Korea

Calling a landline or cellular phone on Guam: Dial 00700 + 1 + 671 + Number.

Calling another GTA roamer: Dial 00700 + 1 + 671 + GTA Number.

Calling U.S. / Hawaii / Northern Mariana Islands: Dial 00700 + 1 + Area Code + Number.

Calling a landline in South Korea: Dial + Country Code 82 + City Code + Number.

Calling International: Dial 000700 + Country Code + City Code + Number.

China

Calling a landline or cellular phone on Guam: Dial + 671 + Number.

Calling a landline in China: Dial + Area Code + Number.

Calling a cellular phone in China: Dial Mobile Number Directly.

Calling International: Dial + Country Code + Number.

For Customer Care assistance while roaming, dial: +1-671-644-4GTA (4482).

Thailand

Calling a landline or cellular phone on Guam: Dial +1 + 671 + Number.

Calling another GTA roamer: Dial +1 + 671 + GTA Number.

Calling a landline or cellular phone in Thailand: Dial +1 + Number in Thailand.

Calling International: Dial +1 + Country Code + Number.

For Customer Care assistance while roaming, dial +1 800-1206-65257.

Taiwan

Calling a landline or cellular phone on Guam: Dial +1 + 671 + Number.

Calling another GTA roamer: Dial +1 + 671 + GTA Number.

Calling a landline or cellular phone in Taiwan: Dial + Area Code (Area Code = 02, 03, 07 or 08) + Number.

Calling International: Dial + Country Code + Number.

For Customer Care assistance while roaming, dial: +1- 671- 644 - 4GTA.

Philippines

Calling a landline or cellular phone on Guam: Dial +1 + 671 + Number.

Calling another GTA roamer: Dial + 1 + 671 + GTA Number.

Calling a landline or cellular phone in Philippines: Dial +632 for Philippine landline + Area Code + Number.

Outgoing calls to Guam: Dial + 1 + 671 + Number.

In-country outgoing calls : You can dial the in-country local number directly without using plus dialing.

In-country incoming calls: In-country callers must dial your number using + 1 + 671 + Number.

Roaming FAQs

What is roaming?

Roaming allows you to use your mobile device on another network during travels, to stay connected. You may incur charges for any usage on the visited network.

How can I activate roaming?

Please contact our Customer Support Center at +1(671)644-4482 to enable roaming on your wireless phone.

Is there a fee to get the new roaming rates on my wireless calling plan?

There is no additional fee to avail of the new roaming rates, however, you must be subscribed to a qualified wireless postpaid plan.

Will I be charged long distance in addition to the per-minute roaming rate?

This depends on the type of call you make. For incoming calls, you are charged a flat rate plus a Wireless LD service charge. For calls within the country you're visiting, per-minute voice roaming rate applies. For calls outside of the country you’re visiting, per-minute voice roaming rate applies.

What number should callers dial in order to reach me while I’m roaming?

Callers should dial your local Guam number as it is.

Can I use my voicemail service while roaming abroad?

Yes. To check your voicemail, dial 1+ 671 + 4880000. Roaming rates do apply.

How do I get billed for making and receiving calls?

Roaming charges will appear on your bill and will be separated from your monthly charges. Any free minutes allocated to your current plan will not apply.

What steps should I take if my roaming service is not working?

*If you are having difficulty using voice or data services while roaming, try these troubleshooting steps:

1. Power cycle your phone by turning it off and then turning it back on.

2. Try manual scanning using the network settings on your phone. Select a network other than the one you are currently connected to.

3. If you are still encountering issues connecting, please contact our Customer Support Center at +1(671) 644-4482.

How do I minimize data charges when I use my smartphone while roaming?

1. Turn Data Roaming "OFF" by going into your phone settings.

2. Use Wi-Fi instead of 4G/3G/GPRS/EDGE.

3. Turn Fetch New Data "OFF".

4. Be conscious of the roaming rates in the country you are traveling.

What is Roam Like Home?

Roam Like Home offers affordable flat rates for all voice calls per minute, SMS per outgoing message and Data usage per MB when you travel to select Roam Like Home Destinations.

Do I have to pay extra for Roam Like Home to be added to my wireless plan?

No, as long as you are a GTA wireless postpaid subscriber, it is automatically part of your plan.

What destinations are included in Roam Like Home – Us/Canada?

All 50 states, Puerto Rico, and the U.S. Virgin Islands & Canada.

What destinations are included in Roam Like Home – International?

International Roam like Home destinations include:

Country Available Networks
ALBANIA 
Vodafone Albania
AUSTRALIA Telstra Mobile, Vodafone Australia
CZECH REPUBLIC  Vodafone CZ
GERMANY  Telekom D, Vodafone Germany
GHANA  Vodafone Ghana
GREECE  Vodafone Greece
HONG KONG  3 Hong Kong, HKT, SmarTone HK
HUNGARY  Vodafone Hungary
IRELAND  eircom Ireland, Vodafone Ireland
ITALY  TIM Italy, Vodafone Italy
JAPAN  NTT DOCOMO, SoftBank Corp
KOREA, SOUTH KT Corp, SK Telecom
MACAU  3 Macau
MALTA  Vodafone Malta
NETHERLANDS  Vodafone Netherlands
NEW ZEALAND  Vodafone New Zealand
PHILIPPINES  Globe Telecom, SMART
PORTUGAL  Vodafone Portugal
ROMANIA  Vodafone Romania
SOUTH AFRICA  VodaCom-SA
SPAIN  Vodafone Spain
TURKEY  Vodafone Turkey
UNITED KINGDOM  Vodafone UK

Terms and conditions

These rates are applicable only while roaming on participating roaming networks. You must manually change your roaming network on your mobile device to the roam like home carrier available in the country you're roaming in. Failure to do so will mean that you will not receive reduced roam like home rates. Standard rates apply on any other network.

Your GTA support

For assistance or to book an appointment in our stores, please contact us. We’re happy to assist you.

Store locations

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Contact support

By phone
671-644-4482