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Emergency Broadband Benefit

The Emergency Broadband Benefit or EBB is a temporary FCC program to help households struggling to pay for internet or mobile service during the pandemic.

The EBB Program will provide a discount of up to $50 per month towards broadband service for eligible households and is limited to one monthly service discount per household. The EBB Program is available to new and existing qualified customers.

Household eligibility

Your household qualifies for the Emergency Broadband Benefit Program if it has an income at or below 135% of the federal poverty guidelines or by showing that at least one member of the household meets one of the following criteria:

  • Qualifies for the FCC’s Lifeline program, including those who are on Medicaid or receive SNAP benefits,
  • Is approved for the free or reduced-price school breakfast/lunch program, including through the USDA Community Eligibility Provision,
  • Experienced substantial documented loss of income since February 29, 2020, with a total household income in 2020 below $99,000 for single filers and $198,000 for joint filers.
  • Received a federal Pell Grant in the current award year, or
  • Qualifies for a participating provider’s existing low-income or COVID-19 relief program, subject to FCC approval of that provider’s eligibility process.

Mobile plans

Mobile Postpaid Plan Standard Monthly Rates Monthly Rates with EBB*
Unlimited Talk & Text + 5GB Data $50 $0
Start Limitless Plan $60 $10
Play Limitless Plan $70 $20
Live Limitless Plan $80 $30

*Surcharge not included

Limitless Plans without Auto Pay are subject to an additional $5 charge.

How to apply

Step 1: Fill out our EBBP Application

Download and fill out our EBBP application form with your correct information.

Step 2: Submit your EBBP Application

Save and email your EBBP Application with the subject line: EBBP Application  to ask@gta.net.

If you need assistance call us at 671-644-4482, or chat with us online on LIVE Chat ('Chat now' icon on the lower right-side of our website). For more information about the Emergency Broadband Benefit Program please visit www.getemergencybroadband.org.

*The EBB program is available only for a limited time. At the conclusion of the program, the household will be subject to GTA’s undiscounted rates, terms, and conditions if the household continues to subscribe to the service. Terms and Conditions may apply.

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For assistance or to book an appointment in our stores, please contact us. We’re happy to assist you.

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671-644-4482