How to Change My Address on My GTA Account
We know life can be unpredictable and changes happen. You can easily update the address on your GTA account with the help of a GTA representative.
To change your address, have the following information on hand:
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- Your account number
Pro Tip: Your account number can be found on the first page of your billing statements.
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- The name of the account holder
- The phone number associated with the account
- Your 4-digit pin number or password
If you don’t have this information available, a GTA representative can assist you in recovering your account information.
Contact Customer Support
- Phone: Call us at 671-644-4482, available daily from 6 AM to 12 AM.
Send Us a Message
- Email: Reach us at ask@gta.net
- Live Chat: Start a live chat on our website.
- WhatsApp: Message us at 671-489-8225.
Visit a GTA Retail Store
- View our store locations.
An address is required to sign up for a GTA account account for several reasons. Here are just a few reasons why we ask for an up-to-date address:
Service Availability: GTA needs to verify that our services are available in your area. Services like Fiber are not yet available island-wide, so providing an address ensures that you’re eligible for the services you are signing up for.
Billing Purposes: An address is necessary for billing and invoicing. It ensures that all printed bills are sent to the correct location.
Pro Tip: Go Green with GTA and choose Paperless Billing! It's quick, easy & kind to the earth. Save an extra $3 on monthly fees or $36 per year. Go Paperless here!
Installation and Maintenance: GTA requires your home address for services that require physical installation, such as internet or TV services. We’ll also have this information on file for maintenance checks or service calls.
Account Verification: Your security is important to us! An address can serve as a part of identity verification to prevent fraud and ensure that changes to the account are enacted by an authorized user.