My GTA Online Account: View my bill
Discover the convenience of GTA E-Pay, an online payment service designed to simplify bill management for our valued customers. With E-Pay, customers can pay bills with ease, view previous payments, and manage their account—all from the comfort of their own device.
Step 1: Visit GTA E-Pay or type https://epay.gta.net/ on your preferred web browser.
Things to know: You can find your account number on page 1 of your previous billing statement. Otherwise, select Forgot Username? or Forgot Password? and enter the email or username associated with your GTA account. Answer the security question provided to you. If your answer is correct, select Submit to receive a temporary password in your email. Otherwise, contact a GTA representative for assistance.
Step 2: Log into your E-Pay account.
Top Tip: Forgot your password or username? You can find your account number on the first page of your last billing statement. Otherwise, select Forgot Username? or Forgot Password? and enter the email or username associated with your GTA account. Answer the security question provided to you. If your answer is correct, select Submit to receive a temporary password in your email.
Step 3: E-Pay will route you to your homepage or My Account, where you can view your current balance, payments due, and due date. To view your previous billing statements, select View/Print Bill.
Step 4: Select the corresponding bill for the desired billing period by clicking download.
Go Green with GTA
Did you know approximately 324 liters of water is used to produce one kilogram of paper? That’s 82 glasses of water. In an effort to Go Green and reduce our carbon footprint, GTA has moved to paperless billing. Customers may view their bill electronically through their E-Pay account. Paper bills are subject to a monthly fee of $3.00.
As of April 1, 2021, all new customers are auto enrolled into GTA’s paperless billing and may opt for a printed bill with a monthly recurring charge of $3.00. Existing customers who did not opt for paperless billing before July 1, 2021 are charged GTA’s Printed Bill Fee monthly.
Top Trick: Opt for paperless billing and join GTA’s commitment to Go Green. Register with E-Pay online or with the help of a representative.
Customers with Landline Only and Lifeline are exempt from the $3.00 paper billing fee.
Understanding your bill is the first step to staying on top of payments and avoiding unwanted charges. At GTA, we want to ensure you have all the information needed to keep your payments current and your service running smoothly. Learn how to read your bill here.
For additional assistance, contact GTA’s Call Center at 671-644-4482, visit our retail store, email ask@gta.net or chat with us on LiveChat or Whatsapp at 671 489-8225.