Get in touch with GTA
Encountering issues with your device or service, or simply interested in learning more about GTA? We welcome inquiries from both our new and existing customers. Our support team is completely local and eager to assist!
Call us:
GTA Call Center
(671) 644-4482
Available daily from 6 am to 12 am.
If you are contacting us via phone, here is our Customer Service Options menu*:
Press 1 to make payment or for prepaid services.
Press 2 for customer service inquiries.
Press 3 for technical support.
Press 4 for business services.
Press 5 for GTA retail locations and business hours.
Press # to repeat the menu at any time.
* This menu is subject to change.
Send us a WhatsApp:
(671) 489-8225
Chat with us online:
Email ask@gta.net or start a live chat with a member of our online support team.
Visit our store:
GTA Experience Center,
509 South Marine Corps Drive,
Suite 4, Tamuning, Guam,
Fine other locations on our store locations page.
Pro Tips for Faster Service:
Have your account information ready such as:
- Account name and number
- 4-digit PIN number
- Service Order or Trouble Ticket Number
- All documents pertaining to your inquiry
If applicable, prepare relevant documents or screenshots for quick references during your meeting with a representative.
Have your questions listed down. Briefly explain the reason(s) for your visit or issue you need assistance with to help speed up the resolution process.
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