Customer notifications

GTA is committed to improving your entertainment and communications experience by investing in technology and new products and services to make your experience even better. While we continue to make these and other investments, we periodically need to adjust prices due to increases we incur in programming costs.

Effective January 1, 2022, new monthly rates for GTA Digital TV services will apply.

• $2.00 increase across all TV packages.
• $1.28 Increase for Broadcast TV Surcharge

We realize you have many choices for your entertainment; we will continue to work hard to bring you greater value with more choices and exciting upgrades. If you would like to learn more about how you can save by bundling GTA services or need assistance in finding the right option for you, please visit our retail stores at the GTA Experience Center in Tamuning, Micronesia Mall Experience Center, AAFES BX or at the NEX; WhatsApp us at 671-489-8255, call us at 671-644-4482 or chat live with a GTA representative 6 a.m. -12 a.m. daily at www.gta.net . We appreciate your loyalty to GTA and look forward to serving your needs.

The E911 surcharge is a local surcharge that is collected per line, per month, and is used to offset the local government’s costs associated with providing this service to our customers. For more information about the Lifeline program, please visit https://www.fcc.gov/general/lifeline-program-low-income-consumers

Effective October 1, 2021, ESPN Classic Channel CH31 will be replaced by ACC (Atlantic Coast Conference) Network. ACC Network will also be available on HD431.

GTA is committed to improving your entertainment and communications experience by investing in technology and new products and services to make your experience even better. While we continue to make these and other investments, we periodically need to adjust prices due to increases we incur in programming costs.

Effective June 1, 2021, new monthly rates for GTA Digital TV services will apply.

Rates for the following services will increase by $3.00:
Digital TV Lite, Lite Plus, Essential, Choice and Choice Expanded.

Rates for the following services will increase by $4.00:
Digital Basic and Preferred Digital.

We realize you have many choices for your entertainment; we will continue to work hard to bring you greater value with more choices and exciting upgrades. If you would like to learn more about how you can save by bundling GTA services or need assistance in finding the right option for you, please visit our retail stores at the GTA Experience Center in Tamuning, Micronesia Mall Experience Center, AAFES BX or at the NEX; WhatsApp us at 671-489-8255, call us at 671-644-4482 or chat live with a GTA representative 6 a.m. -12 a.m. daily at www.gta.net . We appreciate your loyalty to GTA and look forward to serving your needs.

988 Three Digit Number Approved for National Suicide Prevention Hotline - Mandatory 10-Digit Local Dialing Coming to Guam

Beginning on October 24, 2021 to complete all local calls, you will now need to dial 671 + telephone number.

For more information visit the FCC website at 

https://www.fcc.gov/suicide-prevention-hotline

GTA is committed to improving your entertainment and communications experience. We continue to invest in technology and new products and services, making your service experience even better. While we continue to make these and other investments, we periodically need to adjust prices due to increases we incur in programming.

The Broadcast TV Surcharge, a fee that owners of local broadcast network affiliated TV stations (affiliates of ABC, CBS, Fox and NBC) charge to GTA to provide local programming, has increased from $8.93 per month to $9.53.  This is an increase of $0.60.

This increase will take effect on February 1, 2021.

We are very pleased to announce that starting February 1, 2021, new monthly rates for GTA Digital TV Showtime Package (Showtime, TMC & Flix) will decrease from $17.95 per month to $10.99 per month!

GTA continues to be the only provider locally to currently offer:

• The most TV channels!
• The most high-definition (HD) channels
• The most TV Everywhere networks available
• Exclusively offer The CW Network

We realize you have many choices to get your entertainment; so we will continue working hard to bring you greater value with more entertainment, as well as exciting upgrades. If you would like to learn more about how you can save by bundling GTA services or need assistance in finding the right option for you, please visit any of our retail stores; call us at 644-4482 or chat live with a GTA representative 24/7 at www.gta.net . We appreciate your loyalty to GTA and look forward to serving your needs in 2021.

GTA is updating our Wireless Data Fair Usage Policy starting February 1, 2021. Visit https://www.gta.net/wireless-data-management/

Effective June 15, 2020, A&E, History, and Lifetime Video on Demand will no longer be available on the following set top boxes: Scientific Atlanta IPN330HD, Scientific Atlanta IPN430MC, and Cisco CIS330. 

As we come together as a community to fight this pandemic, GTA is committed to you to keep you safe and connected. We start with you.

Our Commitment

All official GTA announcements will be made on our website or on our Social Media platforms (Instagram and Facebook). Please keep yourself safe from scams.

There is a phishing email presenting itself as GTA requesting for customers to take a poll for a chance to win Samsung or Apple products.

This email is NOT from GTA.

We advise our customers to not click on the link provided in the email.

What you should do?

1. If you received an unsolicited fraudulent email, delete it.
2.  Secure Your Computer. Use newer internet browsers with anti-phishing capability.

We are happy to answer any questions you may have about our current marketing promotions at prsquad@gta.net. 

GTA is committed to improving your entertainment and communications experience. We continue to invest in technology and new products and services, making your service experience even better. While we continue to make these and other investments, we periodically need to adjust prices due to increases we incur in programming.

Starting January 1, 2020, new monthly rates for GTA Digital TV will apply. Please click on the PDF below. We realize you have many choices to get your entertainment; so we will continue working hard to bring you greater value with more entertainment, as well as exciting upgrades.

If you would like to learn more about how you can save by bundling GTA services or need assistance in finding the right option for you, please visit any of our retail stores, call us at (671) 644-4482 or chat live with a GTA representative 24/7 at www.gta.net. We appreciate your loyalty to GTA and look forward to serving your needs.

Digital TV Rate increase

Effective December 31, 2019 the following Korean Programming channels will no longer be available on GTA Digital TV:  CH 210-Arirang; CH211-Yonhap News; CH213 -SBS & CH218-MBC

GTA is updating our Wireless Data Fair Usage Policy starting December 1, 2019. Visit 

https://www.gta.net/wireless-data-management/

The Federal Communications Commission (FCC) has announced that effective December 1, 2019, Lifeline Support subsidies will be reduced for all eligible subscribers. Lifeline support discount of $9.25 per month for stand-alone voice service is reduced to $7.25 per month. This stems from FCC Order 16-38.

For more information please visit

https://www.fcc.gov/general/lifeline-program-low-income-consumers

Save $8.50 a month, $102 a year!

The Federal Communications Commission (FCC) will be modifying The Emergency Broadband Benefit Program (EBBP) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP), which allows qualifying customers to receive a $30 discount on their broadband service for a longer period of time.