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Hosted PBX offers a generous suite of features and benefits that can expand your operational capabilities. Let’s take a granular look at the importance of this service, its benefits, and additional offers that will take you to the next level for an optimal business experience that will benefit you in the long run. What is Hosted PBX?Hosted PBX provides your business with a best-in-class phone system with all the capabilities an enterprise phone system has. With incredibly affordable price points depending on your needs, your customers will experience professional care that sets you apart from the competition. Let GTA take the guesswork out of your phone system. We will deliver you the equipment you need, plus handle installation, training, and ongoing management and maintenance of your systems. Our flexible system is designed to be scalable, dependable, and is cloud-based – so you’re always getting the most updated improvements. The Importance Of Hosted PBXCommunication is crucial to the success of any business. If you can’t stand strong against your competition, communicate efficiently, and provide your customers with a top-notch experience, someone else will. Hosted PBX elevates your client communications through the latest technology, features, and capabilities. You’ll be able to provide a system that works on-site, with remote employees, and anywhere that has an internet connection. Expand Business Capabilities with Hosted PBX Features and BenefitsAs your business grows your phone system must be able to grow with it. Hosted PBX is a scalable solution that easily adjusts to your company’s changing needs. Our packages are designed to let you upgrade as needed so you can always have the latest communications technology at your disposal. When it comes to your business, you have enough to handle. GTA will provide continued maintenance to your operations so you can focus on taking care of your customers. Capabilities like call routing, unified messaging, and three-way calling will speed up productivity and promote an efficient in-office and remote environment. GTA also offers additional business-grade features and capabilities, like web portals, mobile and desktop apps for instant messaging and video calling, and contact center capabilities for call monitoring. These are just to name a few of the features available! Snapshot of Standard Calling Features
Take Hosted PBX to the Next LevelWe offer advanced feature add-ons that will elevate your phone system. These features include: Max UC - Specifically designed to extend the capabilities of your remote environments, this unified communications tool promotes mobility and allows your remote workforce to make or receive calls anywhere from their mobile devices, tablets, and computers. Call Recording Solution - This solution gives you detailed visibility into the journey and events of incoming callers. By monitoring and understanding the experience of your customers, you’ll be able to improve their experience and increase efficiency and productivity. Call Center Solution - This Integrated Auto Call Distribution (iACD) supports core functions associated with Interactive Voice Response (IVR) so you can replace manual functions and queue automatically through both Easy Attendant and Premium Auto Attendant. Boost productivity with features such as agent and supervisor dashboards, multiple language support, time of day/day of week routing, and so much more. Learn More About Hosted PBXMany businesses say that they provide the best customer experience, but having the tools, benefits, and capabilities to back up these claims is what sets you apart. Improve your customer's end-to-end experience with Hosted PBX and give your business a leg up against the competition. Our solutions are built to scale and promote efficiency and productivity in-office and throughout your remote workforce. No matter the size of your company, we have solutions that were crafted to fit your changing needs. Reach out to our team to learn more and see what we can accomplish together. |